Timtara — Cancellation not processing

Address:

Vellore, Tamil Nadu

I have paid the amount for seagate Expansion 2.5 external HDD on[protected] @ 5:57 PM. After 1 month also i haven't received the product. I complainted the timtara customer care and finaly cancelled the order. But timtara is not cancelling my oerder I am requesting the customer care agaian and agaian they are asking me to wait 24 working days everytime. This is rediculous. How I will get my money back. Please help.
timtara - Order #10235040