Timtara.com — neither received order nor they take cancellation nor they refunding my money in time at all

chetanarya

from Kanpur, Uttar Pradesh

Address:

Uttar Pradesh

I've ordered an Kent water purifier order no. 10219284 from timtara.com on 20the march 212. even after more than 40 days, they haven't shipped thee order and now they are telling me that the item is not in their stock. so tell them to cancel thee order and for so i send thee email to timtara customer care and [protected]@timtara.com and they told me that with in 24-48 hrs my order status will change and withe in 7 working days I'll receive my refund. now still i m waiting for thee refresh order status even after a week on complain and on talking they are telling me a lot of nonsense.
i m feeling that I've been cheated by them and feeling sorry for myself why i choose this fraud company.
Please help me this time and i swear will never do this kind of fooling in future.

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Comments

pinak85

from Mumbai, Maharashtra

I booked order of I-Ball 5.1 Home Theatre Speaker on 24.03.2012, but due to out of stock of product i wait for 25 days after that i cancelled the order on 17.04.2012 & request for refund the amount. they inform me that you will refunded the amount with in 8-10 days in your account. but now it has passed morethan 10 days but amount is not refunded. if products are out of stock than they why take the order?

chetanarya

from Kanpur, Uttar Pradesh

I think they use our money only for their stock market and after getting profit, few months after they would give us our money. their website is only a source to lend the money from us as a loan without interest.
so wait n watch when would we get our money back.
they severely recieved our calls and on attendance, they always speak of the same nonsense.