Timtara — Timtara a Fraud company as it is neither delivering the product nor refunding the money

Address:

Delhi

Sir,
It has been more than 3 weeks since I bought the LCD TV from the Timtara Website (order number is[protected] in the name of Mr. Sachin Gupta. They were supposed to dispatch the item by last Saturday (31 March 2012) which they first delayed to 7th April then to 9th April and then further to 11th April. Now I am not able to trace them as no one is attending my call nor they are responding to my mails.
Whenever I try to call their customer care, no one picks up the call and no one is relying to my mails as well. I want the refund of my money with interest and mental harassment charges. I have spent almost 200 rupee on STD calls also to chase them.
Please help me with the same. I don’t know what kind of company these people are running as they have no professional attitude towards the customers and they just cannot stick to the timelines.
Would also urge you to please shut down such kind of companies as they are rather ruining the image of online shopping. If you go to the online blogs then you can see so many people writing about their negative experience.
Regards
Sachin
[protected]