[Resolved]  TNSTC — SuperDeluxe bus instead o[censored]D @10PM from Chidambaram to Chennai CMBT

Address:

Tamil Nadu

Hi,Good day!!! There are 4 Ultra Deluxe services starting from Chidambaram to Chennai as per the online portal. But out of the 4, 3 buses are new UD and one bus alone is a Super Deluxe instead o[censored]D service. This service usually starts @10PM from CDM to Chennai. This bus will be started at anytime in the 4 timings during night times.We are paying UD service charges in booking online, but we are getting a Super Deluxe bus class service. The seat condition is very bad and no push back. Yesterday when I travelled, there is a heavy rain and passengers seated near to window faces to stand whencome at night times eventhough they had made an advance booking.

I even complained the same to drivers,conductors running that bus, and with the ticket counter(SETC @ CDM), and also complained to Cuddalore head office. No positive action taken yet

It will be great if all the 4 services starting at night can be provided with UD service daily/atleast on Sundays where more people is travelling. Else, please change the service to Super Deluxe in online so that we can book accordingly. The charges also not getting refunded for plying a Super Deluxe services.

Looking for your positive response.