We The TNT track no. is CT[protected]CN. which was sent by China manufacturer along with proper invoice on which custom duty was to be charged, but instead of charging duty based on invoice value. Instead of that it was paid accessing product value very very high ( more than 10 times ) it was paid without informing us. This is second time within this week. In previous parcel which was received on dt 13/3/08 under your receipt no 86117 same way duty was paid accessing value of goods Rs 2800/= how ever it's original value is Rs 480/=. same way handling charges also added is extremely very high for both the consignments. Sending here with copy of our corresspondence with our overseas manufacturer as follows.
Dear Pankaj Shah,
How are you doing? The TNT track no. is CT[protected]CN
Just now, I was told that the samples were refused to receive.
http://www.tnt.com/webtracker/tracking.do?respLang=zh&respCountry=CN&gen...⇄
So I contact with you again. Plz accept the samples soon.
Otherwise they would send these samples back. By the way, the samples are 11pairs totally.
Waiting for your good news.
Penny
Hello Penny,
As, TNT people have paid Very very high custom duty without considering invoice value, without our concent and charged handling charges also high we have not accepted the same.We have complaint to TNT and requested to solve problem.
We will let you know the result.
Regards,
Pankaj Shah
Hello Penny,
As, custom duty has been accessed very high without considering invoice sent by you, you are requested to take up matter from your side to solve the problem.
Thank you,
Pankaj Shah
Dear Pankaj Shah,
Thanks for your email. Maybe I misunderstand you just now in call. I'll contact with TNT office here. And let you know the result earlier.
Thanks
Requesting to take appropriate actions in this regards immediate and see that this type of problems may not arise further in future.
Hope to receive satisfactory reply very soon
KINDLY TREAT THIS AS MOST URGENT
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