tortilla roti maker

4 Reviews

sureshkiyer

Very Poor Service

The Torilla Roti Maker manufactures Roti maker using very very poor quanlity raw materials and added to this is their very very poor service.Its now almost 3 months they have taken the unit for repair and not returned yet. They don't even pick up calls. I understand for entire Hyderabad & Secunderbad they have only ONE engineer to visit the sites and same guy has to repair units in their office.

3 Comments

Comments

shazi

Very Very poor Service After Sales.

skahd

No service after sales, Product sold by BASIC ASSOCIATES, HO. 10-3-293/4 Amulya Avenue, VijayanagarColony, Hyderabad-500057 vide Custome Order Form Cum Receipt No.1800 on 02/02/2010. The product is not working after a month. No body is available for service. Whatever the phone nos & address for service given are not responding.

Aug 20, 2012 by

Namita Chowhan

We had purchased a tortilla roti maker from their outlet at Big Bazaar, Fatima Nagar, Pune. After few months of purchase the equipment is not performing as it should. We called the given number for tortilla for support and demo, however it has been 2 weeks now that they send some one . He collected Roti maker and not returned Yet.

Every day the person picking the call promising to send some one. They redirected me to call to Nasik office. I called their Nasik office also.They also ask for the same address again and again but with no service. They neither disclose their real name nor their address. They are also not escalating or forwarding our call to any seniors or giving us their names. They are also not willing to give the service engineers numbers as well. They are cheating me fron last 20 months.

We have been fooled by them without any service. Their site is also not having any links except for the default home page.