[Resolved]  Travelyaari.com — False commitment and wrong information by the website

Address:

Central Delhi, Delhi

I have booked buss tickets from Delhi to Katra on 19th May '12.
The services were not matching as per the commitment on the web site.The scheduled time of departure was 6.30 PM but in-spite of reminders and requests to the travel agent and Travelyaari customer care there was no response at all. The bus arrived at 9.15 PM that too a different bus then the bus shown in web site. There was not seat no in the bus and the operator was allocating seats as per his wish.

The bus was normal sleeper bus where as the commitment was for individual sleeper volvo bus.

Most of the times the customer care is not even picking up the phone.

Very poor service by travelyaari. I am really disappointed.