[Resolved]  Ttk Prestige Cooker — not work in my induction top

Address:

Erode, Tamil Nadu

Sir
My son-in-law was purchased a prestige cooker model
"Deluxe+,baby handy (red) on[protected]" at "prestige smart
kitchen-384 brough road -ERODE-1 for my usage.
when purchased they told this cooker model was working in all
types of induction cook top.and also in your instruction manual book
page 2 in"vI" and 3 in "F" noted that this cooker will work in all
induction cook tops.
But i used in my induction top PREETHI-Dial model (branded
item) i found that the cooker was not accepted .
i did not know why this problem occurs in this cooker.In
this matter i approached the dealer where i purchased but they were
not given proper explanation to us and also they said this was the
fault of the customer and they were not responsible for this .Also we
argued by showing the manual book let .but dealer was not willing to
hear our queries and take any remedical measure.
Hence i am submitting my query to you in order to know the
reason why this type of the cooker was not accepted in" Preethi-dial
"model induction cook top.i have spended nearly rupees 1200/ for
purchasing the cooker to be used in induction cook top.but now the
money spended was utter waste.
so if possible kindly let me know how to replace the
purchased cooker with another model which is working in preethi-dial
cook induction top.
Please do the needful in this matter and i am expecting a
favorable reply as early as possible.
Thank you ,sir

PURCHASER address:
S.muruganandham,
M.Thondaimaan apartment
vidya nagar east,
Thindal, ERODE-12

Dealer Address
Prestige smart kitchen
384-Brough Road
ERODE-1