[Resolved]  TTK Prestige Ltd — Royale Gas Table 03L A1 (DEFECTIVE)

Address:

Hooghly, West Bengal

I purchased one Royal Glass top Gas Table ( GT 03L A-I) ON 05.0309 from the authorised dealor of Prestige Smart Kitchen, " Ghosh & Ghosh" Chandernagore. Since purchased I faced problems. It was not functioning properly. Last on 23.09.11 I made complaints for serious defects in burners as the flames were coming out from the joint of Burners and Mixing tubes. It was attended on 10.10.11. The burners and mixing tubes had to replaced as it became defective and odd shaped. For the last 30 years one ordinary gas stove was used by us but it works properly till now. How the Royal Gas stove became defective and I had to pay money for the replaced parts when the defects are due to manufacturing problems. I want that my Gas stove should be replaced with a new one and the charges so levied should be refunded.
P.K.NAG,
D/2/1 PUSPANJALI APARTMENT,
BARABAZAR, CHANDERNAGOR, HOOGHLY
W.B 712136
MOB- [protected] LL-[protected]