[Resolved]  TTK Prestige — Non issue of Coupon for Rs.500/-

Address:

Chennai, Tamil Nadu

Dear Sir, I have purchased Glass Topped Three Burner Gas Stove through Rathna Agencies, Nanganallur, Prestige Smart Kitchen Dealer Vide Bill.No.18695 dated 30.8.2013 and I was requested to Register as a Prestige Smart Kitchen Member since I purchase above Rs.5000/- and I was told that I will be getting Rs.500 Couption that can be redeemed in any of the prestige smart kitchen show room. My Membership No.1510702. I had called several times to the Dealer and there was no proper response and finally i informed them that it will be redressed in the consumer redersal and finally they have given the HO Number [protected] and was asked to contact them for getting this coupon. I called the above number today and talked to Mr.Navin from Customer Relations in respect of the non issue of Coupon, but he informed me that my bill was not updated in the System from the dealer and again I was asked to Contact the dealer for updating the same in the system. I also informed him that I was following since 30.8.2013 for this coupon but no body responded and I also informed Mr.Navin that I will bring to the notice of Consumer Redressal Forum my greviences for which he asked me to contact Dealer and request them to contact him regarding my Issue. It is painful that public are given false promises by this dealers and even though amount of Coupon is only Rs.500/- but my consent was customer should not be cheated by this type offering free coupons. Hence I humbly request your goodselves to take immediate steps and resolve my issue. With Regards K.SRIRAM