[Resolved]  TVC Sky Shop — Defective ICAM 16

Address:

North 24 Parganas, West Bengal

I purchased a Movie Camera (ICAM16) from TVC Sky Shop Limited, TVC House, Khandelwala Center, Daftari Road, Malad (east), Mumbai-400097 at Rs. 4,690/-. Order No.OC2575793, Order Dt. 04/03/2011, Despatch No. OC2575793 & Despatch Dt. 26/03/2011. Customer Code was C1184168. At the time o[censored]sing the camera on 16th April 2011, I found the camera got defect and became inoperative. The camera was totally useless. The camera was delivered by Jai Durga Traders, Kolkata(Phone No. 26415013 &[protected]. They are not taking any responsibility when contacted over phone. I sent several e-mails to the ''''çustomer support'''''' informing them about it on 18/04/2011,24/04/2011 & 01/05/2011 for the replacement of the unit, but received no reply. Lastly, I sent a Registered Post Letter to them praying for the replacement of the camera and got no reply. I''ve waited for one year to get a positive reply from the TVC Sky Shop Limited but now I''ve decided to place the matter to you for the protection of my monetary interest. I''d been cheated by the company. I hereby file the prayer to for justice.