[Resolved]  Uninor — Balance not credited

Address:Etawah, Uttar Pradesh

Hi,
Sir. I am Abhilash Saxena. My uninor number is [protected]. I am sending this mail. Because i am very flustered with in uninor service . On 31th of october i got a message from company side " recharge your account with 8rs. you will get 10000 local uninor to uininor sec. balance will be credited within 48hours". i had recharge my mobile bt still i am not getting this voucher benefits. If i am called in custumer care somebody told me" it will take 24 hour", somebody told me"sir your balance will be credited within 12 hour".still its not credited in my accounnt. Today i had call in your custumer care. one of executive told me" sir this scheme is not valid for you, and i am very hasitate with representive response , because he dont have manor to talk with custumer, i am not satisfied with her. I said i want to talk with your T.L., He told me not possible, then i say can you provide nodalofficer number , he again told me not possible.' So i think you are not a good service provider. and i dont to use your number continiusly
So kindfly do the needfull ASAP..



Thanks and Regards.
Abhilash Saxena
[protected]@ [protected]@gmail.com
cont# [protected]
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Aug 13, 2020
Complaint marked as Resolved 
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Hi,
Sir. I am Abhilash Saxena. My uninor number is [protected]. I am sending this mail. Because i am very flustered with in uninor service . On 29th of october i got a message from company side " recharge your account with 46rs. you will get 9000 local sec. balance will be credited within 48hours". i had recharge my mobile bt still i am not getting this voucher benefits. If i am called in custumer care somebody told me" it will take 24 hour", somebody told me"sir your balance will be credited within 12 hour".still its not credited in my accounnt. Today i had call in your custumer care. one of executive registered my compliant and told me " sir your balance will be credited before[protected]. Is is so long time taken by company side and i cant wait.
i am facing same problem in my other number ([protected])
So kindfly do the needfull ASAP. Because i want to lead a legal action agianest uninor.

Thanks and Regards.
Abhilash Saxena
[protected]@ [protected]@gmail.com
cont# [protected]
HI Abhilash,

We apologize for the inconvenience caused to you. We have recorded your details and escalated this matter to our team. Someone will contact you to for further assistance.

Thanks,
Team Uninor
Dear sir, my number is [protected]. i got message on 10th sept that rechrge with 33 and get 33 talktime and 4000 local seconds. but i got only 4000 seconds after recharge on 10 th sept. when i call cc thaey are telling that you will get 33 balance after 72 hrs. today is 15th sept but till no balance is credited. customer care is not connecting and appeleate authority number is not working and when i send a mail to appeleatte and nodal officer the mail failed to deliver.when i dialed 198 from my number the call connected and no one picked up the phone. and after two call to 198 the same call is blocked.so if you did not gave the offer so why u send the message.


regard
saroj nayak
mob:[protected] and [protected]

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