[Resolved]  Uninor — MISUSE OF MY ORIGINAL DOCUMENTS

Address:

Vadodara, Gujarat

i had taken uninor connection from company showroom in Natubhai Circle office, Vadodara. while taking connection had given driving licence & voter ID card original to photo copy them and my pass port size photo.
they stopped my services and barred outgoing calls without information. while contacting the office I come to know they rejected my documents and asked me to resubmit them. I again reproduce my original ID documents and passport size photo. they started services and very next day they again stopped the services for my no.
they keep on asking to resubmitted my documents and passport size photo.
As I haven't got so much time to keep on visiting Uninor office in Vadodara, I asked to refund me the money and want to return the sim card. But the staff refuse for that and customer care closing the complain status with keep on writing to resubmit the documents. I have offered them to collect the documents from my home as they got all my details with photocopy of my documents but they refused.
They cannot provide me service, not accepting my original ID as my proof and customer care not ready to listen complain with only replying to resubmit the documents. I need the refund of money which I topup while purchased the prepaid sim card o[censored]ninor.
My UNINOR no. is [protected].

I AM COMPLAINING AS I AM WORRIED ABOUT OFFICE STAFF IS MISUSING PHOTO COPY OF MY ID CARDS AND PASSPORT SIZE PHOTO.