[Resolved]  Uninor — Very Bad customer Support

Address:

Pune, Maharashtra

I want to complaint about uninor customer care and complaint helpdesk.
The funny part is that the complaint help desk say's that they can not take a complaint.
i was not able to use gprs. for last 7 days. for first 5 days they told please wait for 24 hour.
They also have a gprs help desk which never pick your call. i was waited for 2 hour still no one pick the call. When even you call the customer care they transfer the call of gprs and never they pick the call.
Finally i called the nodal officer, i was shocked that the nodal offer also did not pick the call. i still do not know that when my gprs will start. the 198, complaint help takes nearly 15 to 30 try to connect the number then they say they can not take gprs complaint. do not know who will help. Uninor does not want to help the customer.
the customer care do not have manner to talk to customer. they also give wrong complint number. atc.

Very BAD SERVICE, I WILL SUGGUEST ALL NOT TO TAKE UNINOR, THERE CALL RATE IS LOW BUT THE CUSTOMER SUPPORT IS VERY BAD.