[Resolved]  UPSRTC — Misconduct and irresponsible behavior of bus conductor

Address:

Bareilly, Uttar Pradesh

Misconduct and irresponsible behavior of bus conductor. First he forgot to take his ticketing machine from depot and went back to the bus station from bareilly outer to the depot, which caused unnecessary delay in departure. Then, the bus traveled only 30 kms in 3 hours, as the lights of bus was not working. the bus engine was stopped in mid way and passengers were asked to toe the bus and the the bus got started. At thana Milak befor 24 km distance from Rampur, the driver stopped the bus saying, that he can not drive the bus now as the lights of bus are not working and there is problem with the alternator of the bus. The conductor said that he will transfer the passenger to another bus which he failed to do. After one and half hours struggle, the conductor talked to his senior on mob: [protected] and the official said that deduct the fair up to that point and payback to the passenger, as he can not do any thing and disconnected the line, The driver's behavior at that time was so rude, that he did not show any interest in passenger's inconvenience, due to which the passengers had to suffer till next day, even I was sitting in office in so much tiring condition. The UPSRTC staff has nothing to do with the passenger's trouble while leaving passengers in mid way at mid night in a rainy season and took out the faulty bus from the depot which caused inconvenience to 70 odd passengers of bus and left them on mid way at mid night.

The conductor should be penalized for these misconduct, the details are as below.

Bus conductor: Ravindra Kumar
Bus number: 1606
Depot: Bareilly depot
Ticket No: 00138276
Time: 20:38:08

Regards,
Sumit Verma