[Resolved]  UPSRTC — Behaviour of Staff

Address:Azamgarh, Uttar Pradesh

I was travelling on UPSRTC Bus No. UP32CZ3092 from Moradabad to Lucknow on 6th March 2012. It travelled 275 kms in more than 11 hours! When I & fellow travellers complained conductor about slow speed of the bus, he started abusing me & showed slap to beat me. When I asked him to behave with travellers in decent way, he just got out of his seat to hit me, but the other people intervened. He didn't refund remaining money which he wrote on my ticket's backside. He tore the ticket and said that no refund was due to me. Pl take necessary action & intimate me. My ticket No. 4642171 and it is held with me in original.
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Aug 13, 2020
Complaint marked as Resolved 
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I was travelling from dehradun to Mohan Nagar
Ticket Details:
SAHARANPUR DEPOT
No: 00028739
Time : 12:10:27
Date 09/09/20112
Total Distance = 233Km
Bus Rent = Rs.169
ARF = 08

[protected] FX960704

Bus number seems to be "8018"

Bus stopped in MANSURPUR even after a request not to stop here because shopkeepers forcefully charge their own amount. I asked for parantha of 20rs. n they gave me 1 parantha with half bowl raita(baasi) n half choley & they charged me Rs.105. when asked they said you ordered all three things and therefore we are charging NORMAL AMOUNT.

1 PARANTHA = Rs. 20
1 RAITA = Rs. 35
1 CHOLEY = Rs. 55

Everyone know price rises but the way you are SUPPORTING them will not be ENTERTAINED. I wrote the same complaint to n number of newspaper n Satyamev Jayte too.

Plz change STOP you are not only cheating us but giving us mental harassment!! SHAME ON YOU
29march at5.30pmon bijnor depot the driver drunk alcohol&shouted on all passangers
Sir,
I want bring in your notice about the bullying one of your bus conductor, bus no. UP 77 N 2376 depot fajalganj kanpur.on 08/08/2015 sat, I was on the way back to home as my daily routine from Sohramau to unnao. I paid rs. 32 and asked for ticket initially he dined but when i insist on him he started pushing and elbowing me and pushed me out from moving bus using expletive words. I had close save . I felt so humiliated. So that could not sleep through out the night. I have been keep complaining since satuday evening to toll free no. and kanpur RM but so far i have not got even a terse reply from your Department.
I kindly Request you to look into this matter
Thank you

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    Uttar Pradesh State Road Transport Corporation [UPSRTC] Phone
    +91 52 2262 2363
    Uttar Pradesh State Road Transport Corporation [UPSRTC] Address
    HQ, Tehri Kothi, MG Marg, Lucknow, Uttar Pradesh, India - 226001
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