wrong diagnosis
I got my eyes tested at VASAN EYE CARE, Anna Nagar ( East) on 12.02.12. My regn no 97091. Based on the prescription given i ordered the spectacles in Anna Nagar. On wearing the new spectacles i found that my reading the letters was difficult & they appeared flowery.
I again consulted Vasan Eye Care on 26.02.12 and after examination the doctor told me that the power given by them is correct but the optical shop had done a mistake in the lens supplied by reversing the " Cylinder power to + " as against " - " . They asked me to complain to the optical shop.
But when i asked for the current prescription the print out showed a corrected power.
Hence the complaint is " FALSE PRESCRIPTION BY VASAN EYE CARE" and i have incurred a damage of Rs3940 towards making a new spectacle as per their prescription. More over VASAN EYE CARE DOES NOT OWN THE MISTAKE".
I need an immediate solution and replacement of the spectacles by VASAN EYE CARE at their cost.
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