[Resolved]  Yamaha Fz 16 — vehicle performance is bad ( vehicle dealer is not entertaining )

Address:Jammu, Jammu and Kashmir

Dear Sir,

I am Purchasing a Bike of Yamaha ( Yamaha FZ 16 ) 16 months back . on that time the average of bike is 38 kmpl. but now the average of bike in 20-22 kmpl. and also througing carbon ( smoking ) so huge when i am complaning the dealer against the same he is not entertaning says when company enginer comes will discuss the same with him. but my problem is not solve plz suggest

My Mail ID is : amit.[protected]@yahoo.co.in
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Aug 13, 2020
Complaint marked as Resolved 
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Yamaha FZ — Dealer Complaint

I am belong to jalandhar ( punjab) and i am working in Ludhiana (Punjab). That is atleat 65 Km far away from my residence address. I used train for daily updown.
I am working in pvt orgnisation. I have off only on sunday and national holidays. And same days Yamaha service center at Gupta Motors are also closed.

Today is saturday and i take half day only for service of my bike. I was reached your service center at 5.35 pm. But the supervisor of your serrvice deptt has refused for service becauese of day off.

I request him to please treat this some special bacuse its not possible to come special for service of my bike, But no body listen my request.
I request to owner of gupta motors but they also not corporate, they told that his team is very much punctual for time. he cannot help me
I remmember, when i was planed for a bike, i take a quotaion from agency at 7.30 pm. that time agency was open just because of a sale.
on the time of sale the agency can open till late night and sunday also, then why they cannot spend half an hours for service to his customer.

please help me because i am also employee of a pvt orgnisation and its not possible for me take a leave just for the service of my bike.

REgards

Gulshan

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