[Resolved]  Via.com — misleading offer

Address:

Bangalore, Karnataka

dear sir/madam

I purchased a via travel coupon "fly [protected]@2500" on[protected].But unfortunately i could hardly understand your trap of luring the valued customers in trapping them into these misleading offers which hardly comes up to the expectations.I tried to book my travel using the same coupons but without any success.Upon contacting your customer care i was been advised to send all the details which i have given underneath for direct booking.It took you people some 6 days to revert back to my numerous calls n mails and that too with negative answer of refusal of the booking.I am certainly going to take legal action against such indispensable offers and cheating .I could have saved quite a sum by directly booking my tickets with enough time in advance had not i been mistrusted by your coupons trap.

In the meantime with reference to my telephonic conversation with Ms. Hema, Floor Supervisor,on 25/03/2012,after the denial of my above mentioned bookings,i had been told and offered to get a refund for my undermentioned coupon valve in my bank account.The reference for the same is CRN02VEYQ7V.
I have still not received any update or any refund in my account.

KINDLY ARRANGE TO MAKE AN URGENT REFUND OF MY COUPON VALUE AND ENSURE NOT TO BREACH THE TRUST OF CUSTOMERS WITH THESE MISLEADING OFFERS.

THANKS & REGARDS

MUKESH
[protected]
[protected]
BANGALORE

earlier mails for reference :

dear sir/madam

as per the telephonic conversation with the customer service executive's direction i'm sending herewith the details
of my coupons so as to enable you to book a ticket directly.I am trying to book from my end withs
the fly anywhere @2500 coupon but with no success.
kindly arrange to do the needful and inform the updates.

PASSENGER NAME : MUKESH KUMAR JHUNJHUNWALA

AGE : 32

SECTOR : BANGALORE TO KOLKATA ( BLR-KOL) DIRECT FLIGHT

DATE OF JOURNEY : [protected],WEDNESDAY

TIME : PREFERABLY IN THE MORNINGS( 6AM TO 10 AM)

VIA COUPON CODE : [protected] (FLY [protected]@2500)

VIA REFERENCE NO. : FMNOJWDWBUB

CONTACT : [protected] , [protected]

EMAIL : [protected]@yahoo.com

thanks & regards

MUKESH KUMAR JHUNJHUNWALA
[protected]
[protected]