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dont buy videocon tv. red patches, irritating contrast hurting eyes, out of focus picture. they will always denie the existence of any problem. they will say that the problem lies in your eyes. i feel your pain because i have 29 inches videocon tv from last 5 years .my father left watching tv after i bought that demon. no one understands your problem .its the quality we want and them its working well.
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I made same mistake from last 10 year I purchase more than 4 set of television my own 1st bazooka to 29 svmc and last 34 jumbo.
I purchase 34 jumbo in change of 29 svmc videocon from kedia sales/trader Amravati
I believe quality of videocon but not in service dealer really make me full about jumbo 34 on first day I found red color patch on my television even when I press menu button menu shape never found in proper shape I call dealer I told me that they offer me LCD after two and half year all so on jumbo have 5 year of warranty
That first 2 to3 day I never enjoy my television properly because any budy found red color patch on blue black screen and after two day several patch appear on screen
I dealer accept my complaint and forward to service center .more guys came and found no solution on that they convince me that at that time they (videocon) launch 34 jumbo they don’t have spare part of this particular model and to make them available it may take more than six month and they also suggest me to ask dealer to change television set
I pack my set to dealer I ask for my money back but he refused agreed to change my set
I found same problem on every set. Dealer and service center people assured me that
They solved my problem with in six month because I have 5 year warranty on jumbo 34.
That day I found that videocon cheat us .every model have same color patch and data problem (they call that) even logo of any channel I never found in proper way picture always out of focus they set data many time but after two three hour problem persist again again
Now two month before my picture of television really bad I never on my television from last two month now now I call service center they told me that service center has change and they don’t know past commitment they don’t know and to solve problem I need to pay them
I have all writing compliant and detail regarding these issue kindly suggest me why not I file compliant at consumer court?
c.c. consumer forum amravati vijay bhawsar yelne
c/o.dr.dinkarmurade
eknath vihar shankar
nagar amravati
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