Videocon D2H — Got a damaged refrigerator

Address:

Bangalore, Karnataka

Hi.
I had purchased a Videocon refrigerator from Pai International Jalahalli Bangalore in Dec-10 but it's base was bent at the time of delivery itself.
next day I have logged the complaint and my complaint ID# BAN[protected]
and I'm being committed for replacement every time I call to Videocon and
also I have sent many mails to customer support but nothing is working they have proved the level of their customer support because I have never experienced with such company in the past I have done a mistake choosing Videocon product.
I would appreciate if any one can help in this regard.

Thanks and regards
Abdul Ghani
Contact No.: [protected]