| Address: | Bhopal, Madhya Pradesh |
Mene 13 june ko d2h purchase kara tha aur 14 june ko company se installation ke liye bande aaye the wo 1:30 baje install karke gaye aur keh ke gaye ke jab tak company se on nahi ho use band mat karna per sham ke 5 baje tak wo on nahi kiya gaya aur is beech wo 2 bar automatic off ho gaya phir humne box pe diye hue customer care no.pe call kiya to wo no.band nikle phir humne 2 din baad 16june ko no. nikal ke customer care pe call karke complaint ki aur agle din 17june ko un ka engineer aaya aur check karke bola ke satelite box change hoga per uske pas tha nhi aur next day la ke lagayega wo next day 18june ko wo aaya aur purana box lagane laga jab humne usse kaha ke naya box lagao to wo kehne laga ke company yahi box deti hai aur laga ke chala gaya wo 3 baje laga ke gaya phir humne raat ko 11 baje jab wo on kara to wo on hi nahi hua aur majbur ho ke mjhe customer care pe call kiya to phir unhone complaint likh li phir 19june ko un ka engineer aaya aur box ko usne reset karke dekha aur bola ke us box me software mistake hai box change karna padega aur uske pass dusra box nahi tha yeh kehke wo chala gaya aur aaj 20june ko raat 9:30 baje tak mjhe koi solution nhi mila ab me kya karu aap bataen mjhe Was this information helpful? | 
With reference to your concern listed on 20 June 2011. We would request you to kindly provide your Customer Id/contact details, so that we can contact you on priority and resolve any issues.
You can also email us at [protected]@d2h.com.
We will make every effort to revert with resolution as soon as possible.
Regards,
Videocon d2h Team