[Resolved]  Videocon D2H — Service after Sell

From.A.K.Dey,
Gangotri Apartment,
Flat No.4E
Garia Garden, Garia, Kolkata.700 084.
M-[protected] e-mail-ajitkrdey @yahoo.co.in
09/11/09
Dear Sir,
VIDEOCON MICROOVEN.
VIDEOCON EG 2253P

I HAVE PURCHASED THE ABOVE ITEM FROM GREAT EASTERN ON O8.08.2009 Involve no TG/CM/00142/09-10-BUT AFTER 3RD USING (INCLUDING TWO DEMONSTRATION BY YOUR MEN] THE ABOVE OVEN STOP WORKING AND IMMEDIATELY I LODGE COMPLAINT TO YOUR TOLL FREE NUMBER .IMMEDIATELY YOUR OFFICE RESPONDED AND DEPUTE A TECHNICAL STAFF. HE FOUND THE ROATER IS DEFECTIVE SO HE NOTE IT AND PROMISED TO REMOVE THE DEFECT. AFTER THREE OR FOUR DAY HE BRINGS SOME PARTS BUT IT TOO WAS DEFECTIVE AND AGAIN PROMISED TO REMOVE THE DEFECT. Many DAYS GONE AND MY OVEN LYING LIKE A SHOW PIECE.
I, THEREFORE, REQUEST YOU TO PLEASE REPLACE A NEW OTHER OVEN AFTER CHECKING ITS FITNESS AND FOR THIS ACT OF KINDNESS I SHALL REMAIN EVER GREATFUL TO You-d JUST REMIND YOU THAT I AM LIVING IN A FLAT AND SO MANY FLAT OWNERS HAVE VERIFIED THE OVEN AND YOUR FROM THE RESPONSE OF AFTER SALES SERVICE AND THEY WHERE IMPRESSED VERY MUCH AND SO FREQUENTLY THEY ASKING WHETHER THE COMPANY HAS RECTIFIED THE SNAG OR NOT. IT WILL REFLECT THE REPUTATION OF THE COMPANY, SO I REQUEST YOU TO PLEASE REPLACE THE OVEN IMMEDIATELY, IN FULL. I AM INTERESTED ON THE REPUTATION OF THE COMPANY BECAUSE I AM A ONE OF THE SHAREHOLDER OF THE COMPANY .AGAIN I REQUEST YOU PLEASE REPLACE THE WHOLE OVEN AND REMOVE MY ANXIETY.
THANKING YOU.
YOURS FAITHFULLY,

(A.K.DEY)