[Resolved]  Videocon D2H — Videocon D2H horrible service

Address:Thane, Maharashtra

Hi,

I had booked a new Videocon d2h service on 4th on June 2011. I had recieved a call in evening that our engineer is coming for installation. i told them to come on next day means Sunday for installation. There engineer didnt turn up. Instead i get a SMS on phone that my workorder has been cancelled. I had been continously following up with them and their engineer comes at my place and installed the satellite on Monday afternoon till 1 clock. Till now my account has not got activated i have been continously following up with them. everyday videocon people are saying it will getting activcated today. Its been 7 days now waiting for my account to get activated. everyday they say the same thing it will get activated tommorow. I am totally frustated with them as i am keep on calling and tracking whats going on with them. they are not saying how many days they will take to get my account activated. My customer ID is 45174074.

Regards,
Murtuza
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Aug 13, 2020
Complaint marked as Resolved 
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Hi,

My account just got activated now.



Regards,
Murtuza
Dear Mr. Murtuza,

With reference to your concern listed on 4 June 2011 for customer ID:45174074. We would like to inform you that the same has been resolved.

Should you have any pending queries or issues, Please feel free to contact our Customer Care.

•[protected]Toll Free)
• [protected] (Normal charges apply)

You can also email us at [protected]@d2h.com.

For details of all our Products and Services you may visit our Website http://www.videocond2h.com

Regards,
Videocon d2h Team

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