[Resolved]  Videocon D2H — Poor commitment and selling defective products through dealers

Address:

Hyderabad, Andhra Pradesh

I have purchased 21incs ctv (usb support) from Sree Pirgal Electronics - [protected], Kukatpally, Hyderabad on 9th Oct 2010. At that time Dealer told me that if I purchase the set today as its Dushera, they will offer me 2 yrs additional company's warranty.
When I asked to write this thing on bill he said very politely that it's not needed as they register the products being sold daily and there (company's website) they will update it.
Recently few days back a problem ocurred and when I reported the same to dealer he promptly denied for any assitance on warranty terms, responded very rudely and dropped the call. He now says that he never commited such things. :(
I have tried to contact the company on this matter but didn't got any satisfactory response. They say that the product only contains one year warranty not three. I was planning to buy LG-CTV that day but this warranty deal only changed my mind, I trusted Videocon that time but I think I made a big mistake.
Company is cheating customers through there dealers. I have came to know from internal sources that Company uses inappropriate marketing strategies to push sales for their poor quality products through there dealers and there dealers make false promises/commitments to sell it.

Please be aware of these kind of tricks used by dealers. Don't buy any thing unless they write it.
Don't know what to do now..
:(