Videocon D2H — undesirable pack activation

Sir ,
i have purchased a videocon d2h connection my customer id is 72027097 . I called the customer care number [protected] . the representative gave me details dat i will get a first month free subscription in which all the 375 channels will come pack cost around 370rs ..... then i placed an order for the d2h connection .... they installed the d2h but with 180rs pack .... and now no one is there in the customer care to listen the problem ... they have no details about the office in delhi neither the contact details of any person whom i can get in touch ..... i want that the commited pack should be activated for the month ..else to take the dth back and refund my money back .....
nitish kaushik
[protected]