[Resolved] Videocon D2H — wrong pin number of GLK kit given as a free gift with SANSUI 32 ' LCD | |||
Dear Sir , This is Sangeeta Dubey.First of all I would like to extend my heartfelt thanks for the kind of service you are providing to your customers. I was very happy to receive my ordered product SANSUI 32' LCD within no time. But to my surprise Iam really struggling hard to get my VIDEOCON D2H Installed. Even after fulfilling all the required procedures Iam unable to get it done . Iam a working lady and staying alone. I come back home only after 2.30pm .and we at our work place are not allowed to carry Mobile phone, in that case it becomes difficult for me to attend any of your calls during this time period.I already have registered a complaint on phone on 14 April 2011 in this regard and requested to call me after 3.00pm. Till now nothing has been done. Iam really very disappointed and feeling helpless. On phone Iam always told by your service representatives that they will definitely help to solve my problem.Please look into the matter and do the needful. Hoping for a favourable Reply & action. Please don't let my faith in you & your products be shattered. Warm Regards Sangeeta Dubey M:[protected] [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
1 Comment | |||
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We deeply regret the inconvenience caused and would like to inform you that we have already installed your Videocon d2h and the same has been activated.
We once again apologize for the delay on behalf of the Videocon d2h team. Should you have any pending queries or issues, Please feel free to contact our Customer Care.
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You can also email us at [protected]@d2h.com. We will make every effort to revert with resolution as soon as possible.
For details of all our Products and Services you may visit our Website http://www.videocond2h.com
Regards,
Videocon d2h Team