[Resolved]  Videocon D2H — auto debit from account

Address:

Valsad, Gujarat

I AM USING VIDEOCON SIM SERVICE SINCE LAST 3 MONTHS. IN THIS MONTH, I HAVE RECHARGED MY ACCOUNT BY 97 RS ON 6TH MARCH AND I GOT RS 110 /-. ON 7TH MARCH , I FOUND DEBIT OF RS 30 FOR ACTIVATION OGF CALLER TUNE, FOR WHICH I NEVER APPLIED. ON 8TH EVENING HOUR, AGAIN I FOUND DEBIT FOR SONG . ON 9TH I FOUND DEBIT OF 15RS FOR SOME OTHER REASON. WHAT NONSENSE IS THIS. I AM SPEAKING TO CALL CENTER SINCE 7TH MARCH. MY COMPLAINT REF ID IS 45697419. MY MOB NO IS [protected].
I AM GETTING ANSWER LIK" MY CASE IS UNDER PROCESS". I HAVE GOT SMS THAT CASE WILL BE RESOLVED ON 8TH MARCH AT 8.30AM AND TILL DATE CASE IS NOT RESOLVED. WHY THESE SERVICE PROVIDERS CHEAT? THIS ACT IS VERY SHAMEFUL FOR VIDEOCON. IS THERE ANY CLAUSE SO THIS SERVICE PROVIDER CAN GET A LESSON? PLEASE HELP ME.