Videocon D2H — wrong customer care info

Address:Kanyakumari, Tamil Nadu

hi sir,my customer id is[protected].mobile no-[protected].i had called customer care on 1/10/2012 to activate star cricket HD alone.the customer care officer said if i activate star cricket HD alone it will be active for next three months but you can activate sports HD pack for Rs 61 for 3months.i was surprised on the offer and so asked him repeatedly if its that low priced pack,he confirmed it and so i asked him to activate.but when i checked it online today its put as sports HD will be active for 3months and is 61/month.if i had known this,i wouldnt have activated it.kindly help me in deactivating it.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    d2h
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    47%
    Complaints
    3327
    Pending
    0
    Resolved
    1436
    d2h Phone
    +91 97 8189 7818
    +91 91 1569 1156
    d2h Address
    Ground Floor & 1st Floor, Techweb Centre, New Link Road, Oshiwara, Jogeshwari West, Mumbai, Maharashtra, India - 400102
    View all d2h contact information