[Resolved]  Virgin Mobile — SHOPKEEPER NOT CHANGING THE HANDSET , SERVICE CENTRE GIVEN THE D.O. LETTER

Address:Nagpur, Maharashtra

rsir,
iu have purchase virgin mobie 6 month before, handset have a problem , i have given to service centre he has given nme the d.o letter , but the shopkeeper not accepting the d.o. to change the handset, tell me what is the procedure pls call my other no [protected], sir pls do someting tell me the procedure and the handset is in the warranty period ,
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Aug 13, 2020
Complaint marked as Resolved 
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virgin mobile — Horrible service and attitude

I purchased a slide phone from Virgin online.Received the phone dead.Asked them to replace it.They said I have to go to get it repaired .after much nagging they replaced it
was not able to recharge fone online for two weeks as their site said the phone no. i want to recharge does not exist. after innumerable mails and phone calls they provided the facility after 10 days.
Now the new phone incoming voice is dead for last 10 days.
they have promised a back pack gift,which i have yet to receive.Funniest part is that they do not have my address and date of purchase.It means they are selling phones without verification.
please do not go for the lousy service.

lost Sim

please interrupt my Sim incoming and outgoing bcz that's had lost yesterday at time 4.00 pm...

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