[Resolved]  Virgin Mobile — Can't Use the Internet

Address:West Medinipur, West Bengal

My Mobile no is [protected].I have recharged the internet pack of virgin mobile last week.But when I try to open internet from my mobile an error message has been showed "Connecting Failed".Samely when I try to open in laptop via mobile the error message "Authorization failed" has been shown.So I cant use internet from last week.When I call customer care they advised to open internet after 3-4 hours but after the time the result is same.Please solve my problem as soon as possible.



Pinaki Ranjan Bhakat
Mob-[protected]
email: pinaki.[protected]@gmail.com
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Virgin Mobile India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Virgin Mobile India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    54%
    Complaints
    162
    Pending
    0
    Resolved
    87
    Virgin Mobile India Phone
    +91 22 661 5924
    Virgin Mobile India Address
    2 A, Old Ishwar Nagar, Main Mathura Road, New Delhi, Delhi, India - 110065
    View all Virgin Mobile India contact information