[Resolved]  Vishal Mega Mart — EXCESS BILLING

Address:

Darjeeling, West Bengal

On 02nd October ,2012 at evening, I gone VISHAL MEGA MART shop at Burdwan Road in SILIGURI for shopping of daily commodities.
The details of bill is furnished below :
Bill No.012/[protected]
Counter Number 12
Date 02 Oct 2012
Time of billing 19:53:25
Cashier No.[protected]/HWO VC012
Bill Amount Rs.3677.00
Mode of payment Credit Card (HDFC)

Along with other items, I purchased five bags of Rice (each bag contains 5 Kg.) of AMIRA (GURU) Basmati Rice. The rate of each bag is Rs. 175/- i.e. per kg being Rs.35/- as evident from the sticker affixed on the bag . The content of sticker is "[protected]" 5KgX35=Rs.175/-". As such, the cost of five bags i.e. 25 kg should come at Rs.875/-. But, in the said bill, the cost of five bags has been charged at Rs. 1125/- and thus Rs.250/- has been charged in excess of actual price. More funny thing is that against the code number of the product ([protected]) the item of rice has been shown as MACRONI in the bill, though on the date I did not purchase any macroni on the date. The bill and sticker on the bag has been preserved by me. Thus I have been charged Rs.250/- in excess over actual price.