[Resolved]  Vision Express — Bad experience

Address:Chennai, Tamil Nadu

Recently I was visited your vision express show room located at periyar nagar Perambur area Chennai. I ordered pair of spects to my mother and wife of order Nos 872 and 901 respectively. At the time of order the sales woman who attended us told me that there is a offer in our show room who purchased the spects of worth Rs2000/- and above we will provide another set of spects as free by paying just Rs99/-only. I was very much impressed and asked her to provide another set for self and daughter.For this she was agreed . Today we visited the shop the person who is incharge of shop has refused to provide the offer.And his language used is cant tolerate.

Is this way of people behaving with customers? If possible kindly do the needful.
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Aug 13, 2020
Complaint marked as Resolved 
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Recently I was visited your vision express show room located at JP Nagar
Bangalore - 560 069 Karnataka, India. I have ordered pair of spects to my mother and father. At the time of order the Store Manager who attended us his is unclothed & his corrector is not so good once u chalk his activities and first as soon as possible pls changes the store manager. I was very much heated his corrector and the person who is incharge of shop has refused to provide the offer. And his language used is cant tolerate.
Is this way of people behaving with customers? If possible kindly do the needful. Store Address Ground Floor, Shop No: 1347/46, South End Main Road, 9TH Block, Jayanagar, JP Nagar, Bangalore - 560 069 Karnataka, India
rthrth
We had visited vision Express Store in Ahmedabad located

Prahalad nagar- Safal Pegasus
Near Reliance Fresh Show Room, No: 1, 2, & 3, 100 FT Prahalad Nagar road, Near Auda Garden, Anand Nagar,
Prahalad nagar- Safal Pegasus
Ahmedabad - 380 015 Gujarat, India.

Tel:[protected] / 913
Email: [protected]@visionexpress.in


We had asked for a spectical for a specific number of +.50 for a Left Eye as suggested by the eye Surgeon and to our horrific experiance we were informed by the doctor that the number is nearing +1. We immediately visited the store for the correction but we were told it would take two days to get them corrected.

In such a situation where, it is difficut for me to operate without specticals Two days are difficult and anything could have happened.


We had paid and amount of Rs. 2519. for this job moreover the employee was trying to convince us that even with this number ( +1 Left eye ) it should not be a problem in viewing. If this is the case then the eye surgeons are fools to derive the exact number required for their patients. I would never ever suggest anyone to visit Vision Express Stores at all.

Arun Chaturvedi

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