WWICS — complain

Address:

Pune, Maharashtra

2 mounts before i went to pune office of wwics and the lady name SHIRSHA told me and my friends( 4 person) she can help us to go to Canada under a program ( SPP) ,i told her that this program is just for Indian and we are not Indian citizen.she assured us she can help us but after 2 mounts they inform that they cant help us and we better to cancel the contract.i had paid them 10000 rupee and we asked it back.i wrote a letter ( as she said) and unfortunately i didn't mentioned the true reason because she told me that it is better to not complain.now i get an email that they will just give me back 5000
rupee.this is completely inappropriate,they lied to us and now they don't accept their responsibility , act like it is my problem.they
wasted my time
please help me to get my money back and solve the problem.