Address: | Mumbai City, Maharashtra |
hi,
I place online order for Puma Sandal worth Rs. 1699 on www.Bestylish.com on 23th March 2012. Due to internet problem the order has been place twice and twice the amount has been deducted from my account. The order numbers are[protected] and[protected], then suddenly i realized deduction of double money and i called customer care department of Bestylish,com to cancel one order and according to him, it has been cancelled for one pair. On next day ie.24th March and subsequently i followed up their customer care for delivery of one order and cancellation of other order and refund the money for cancelled order. but after a week when i called them they said both the order has been cancelled and will return the money after 7 working days. Due to this my money was blocked for almost 15 days and then also after continuous followup they dint deliver the product. Still my money is not refunded for both the orders.
The customer care executives name are swati and John.
Please look in to the matter and solve my issue. Was this information helpful? |