I have a confirmed e-ticket which I made on www.MakeMyTrip.com website.
Two days after the confirmed booking, the travel bus operator called and told me that I have to pay Rs.700 extra or he may cancel my ticket.
I have called makemytrip customer care umpteen times, but no resolution has been reached. Initially, they told that if I have a confirmed ticket, they will pay the extra money asked by the bus vendor. Now they are telling that, pay the bus vendor from your pocket, get a receipt, send us the same and we will refund the amount.
When I ask them to cancel the ticket, they tell that I will get only 75% refund since I have a confirmed booking !
Every time, I get an answer that I will get a call back from a new person.
These are cheats who have listed thugs as travel operators on their website and cheat people once they have the money transferred to their accounts.
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