www.Yebhi.com — charging double and not sending the item purchased

Address:Jodhpur, Rajasthan

i purchased a pair of sleeper from site www.yebhi.com cost Rs.99. i made online payment via net banking facility on my bank account. they deducted money for 2pair of sleepers,i.e.,Rs.198. then few days back they just sent a mail that your refund is in process. i also got a message on my mobile on next morning og booking that my product has been dispatched,but message was only half received. i went to their courier service in my city and she said that nothing can't be done. i am feeling helpless.
i have order for Flippers-CHNSM-5 BLK/RED-Adult 11(EURO 45) and my order number is- YBH697614_Trans_[protected] and tracking number which i got in message is[protected].
i want refund of 99rs. for that extra pair and also the one which i have really ordered for as soon as possible.

Hopefully,
Gajendra Purohit
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Comments

Dear Gajendra,

It was nice talking to you,

We apologize for the inconvenience this has caused to you. We have forwarded a message to our courier follow up team to deliver the order as soon as possible. Please email us the transaction details, so we can check and forward it to our refunds team for further action.

Thanks and Regards
Lokesh
Yebhi.com

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