Xchanging — Income tax refund not received

I filed income tax online using taxsmile service and the details are as follows-

PAN Card No.- AURPS 7639C
Assessing Office --JCIT(P) R-12, HYD/APR/P/92/1
E- filing acknowledgement number- [protected]
date - 18/07/2008
refund amunt- 12400

Please process the same at the earliest to my bank account or provide a cheque

Regards
Chandra Prakash Suryawnashi