[Resolved]  Yahoo India Small Business — Disabling our website 'www.jkmc.in'

Address:

Chennai, Tamil Nadu

This is to bring to your kind notice that I have a site domain (www.jkmc.in) with yahoo India small business purchased for Rs. 2205/- on 10.08.2009 (cheque No. 563889, Karur Vysya Bank, Dt. 04.08.2009). It was on 23rd of March 2010, a representative from Info Network Management Co. Pvt. Ltd. (authorised by Yahoo India) (Jaiganesh - TM-Mgr. & S. Balaji - Mkt. Exce.) came to our office asking payment for renewal of our site. As I told them that it was too early to collect the renewal payment, he said not to worry about the early payment and assured that renewal would done when the due date come. I have paid Rs.3000/- (cheque No. 572519, KVB, Dt. 23.03.2010, favouring Info Network Management Co. Pvt. Ltd.) towards renewal of my site and the amount was debited in my bank account on 26.03.2010.

On 4th August 2010, I received a mail from yahoo India asking me to pay for the renewal which I ignored since I have paid for the same thinking Info Network Management Co. Pvt. Ltd. will take care of the renewal. On 27th of August’10, I received a mail again from yahoo saying my website ‘www.jkmc.in’ was closed due to non payment for renewal for the site. I immediately called yahoo customer care number (+[protected] and told about the payment made. But the person told ‘our system shows that you have not paid and so we disabled your site, and you may contact the person to whom you have made the payment’. Then I have spoken several times to Info Network Management Co. Pvt. Ltd. persons and told them the payment details. I have sent a mail to yahoo India and CC to Info Network Management Co. Pvt. Ltd. on 27th August with details of payment and asked them to activate my site within 24hrs from the receipt of the mail failing which legal action will be taken against them. But all my efforts to reactivate my site ended in vain even after several phone calls and paying for renewal well in advance.

This web site is created to help HR related professionals and students free of cost and they can download any HR related articles, forms, labour laws ect. without any registration or membership and the site has very minimum about our establishment.

As the site was disabled I got many mails from the users asking to look into the problem and I attach few mails I received,

I have sent legal notice to Yahoo india & Info Network asking for clarification and compensation.