[Resolved]  Yamaha Fzs — Dealers not Good

Address:Jabalpur, Madhya Pradesh

hi
this is Janminder Singh Hanspal, i bay i Yamaha FZ bike dtd 20-06-09 and i had a problem from service dealer Rahul Yamaha, when i was leaved my bike for a first service to service center and i told the service manager i had i doubt the puncher in rear tyre could you plz check it that, but when i was took my bike from the service center they add the 250 Rs. in bailed for two puncher repairs in their tyre when I discuses the manager for that charged and he told me their has a tubeless tyre and it will be charged that same. and I was asked also who was took my vehicle for repaired the puncher tyre he told Mahender Mechanic was took my vehicle for repaired. when i asked the Mahender where from you are repaired the vehicle for punchers. he asked me some address and I was go there and i confirm that but the person who met me there they told me they can't repaired my vehicle and when I was rang the Mahender he asked me he was not repaired my vehicle's punchered from punchered shop and take it off all the amount 250Rs in his pocket. this is first impression from Rahul Yamaha to me and one thing more when I was leaving my bike to service center, mahender asked me for some money and he told me also he will be good care of my bike through this. and second time when I go there for my second service for my vehicle, I was leaved my vehicle with full tank of petrol, but when i was took my vehicle from the service center , my bike was Reserve position after run 8KM and I was consult the manager for that incident he bludy asked me Sir when you was leaved you vehicle it was petrol is about 2 point in their fuel tank. and he checked the fuel from his stupid scale. even I was told this incident to the owner of Rahul Yamaha but he can't listen anything from my side... and one more wonder thing happened some day before my bike was scared and it was Frok T was misalignment and I was goose to drop my bike in service center on Dtd. 20-02-10 and there manager was full inspections my bike and he assured me my bike will be repaired. and it has a goose in proper condition. in the evening when I was got my bike and received the bill and I can shock to saw the billed it has charged the following below:
1. Handle Bar 240/-
2. Servicing 150/-
3. Engine Oil 220/-
4. Chain Lube. 70/-
5. Chain Clean 70/-
6. String Backet Bal. 350/-
7. Shock Asmbly. RHS Balancing 375/-
8. Shock Asmbly. LHS Balancing 375/-
9. Front Alloy Wheel Balancing 250/-
10. Disc Plate Balancing 450/-
11. Opening & Fitting Labour 250/-
12. ST 50/-
Total Amount is 2920/-
and now the my doubt is this they charged me so much extra for the Sl. No. 7 to 10 because in have my knowledge is the both parts of the bike are changed when it was damaged or misalignment but my Service center manager asked me they repair the both parts now could you please tell the this kya ye parts jo hain wo repair hote hain ... Disc Plate or Alloy Wheels ....?
now the I was paid all the bill what ever the amount there... and tomorrow Dtd 21-05-10 I went to the Rahul Yamaha Showroom and I was told the all what happed to me after long dis cation with his Manager finally he asked me you sale the your vehicle because your are not satisfy from bike. that time I argue with him and I told him I was satisfy form bike but not your Service.... I was except from this type of ans from him...
now plz tell ki ab mein apani bike ko kahan par repair karwayon .... now I have a see only oneway now the I will realy resale the my bike in to much Lose.... and never purchased any vehicle of YAMAHA.....
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Yamaha Motor India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    72%
    Complaints
    3271
    Pending
    0
    Resolved
    2269
    Yamaha Motor India Address
    Distt. Gautam Budh Nagar, Noida, Uttar Pradesh, India - 201306
    View all Yamaha Motor India contact information