[Resolved]  Yamaha R15 — Poor Service

I had bought yamaha R15, 6 months back. The company is offering a poor service. just in 5000kms, they say the rear discs are worn out, and need to be replaced. The radiator part is just vibrating and making noise. Already the rear tyres were air leaking when i bought them, later the replaced tyres were also so poor . Within 6 months these many problems, .They are charging more than RS.1, 00, 000 for the bike, but is it really worth with these many problems. The company has responsibility to provide good service to the customers. THEY MUST PROVIDE GOOD VALUE FOR THE BIKE IF THEY COST IT MORE THAN 1, 00, 000.

Yes. I agree with the complainant. I too facing similar problem. My R-15 has not even finished 5000 kms and there is noise in the braking drum. When checked with the service technician, they say the braking bads worn out and need to be replaced. It cost around Rs.2000/- Very poor quality

dont mind but are you running the bike too often above 80km/hr. machinery is bound to deteriorate if not used sensibly.

Name: S.Srinivasan

Address : 17/8 Shanmugaraja Street

Gandhi nagar Ekkattuthangal

Chennai- 600 032

Mobile No: [protected]


Bike model: R15(yellow Color)

Reg no: TN09 BE7502

Chassis No: MEI38B016A2010985

Engine No : 38B1011048


Dear Sir,

I am S. Srinivasan i have purchase R15 bike and also i like it very much for my use and also i have done Four Free Services in JafferKhanpet Chennai and your service is very very poor and customer relationship is also very bad they are not at all repecting the customers and also they have not give bill sometimes but they are asking money personally for issuing the bike Polish(Bill not Given)


They are not doing the work properly all times how i given my bike for free service. Kindly take your action immediately otherwise they lose the good customers and relationships day by day.

IF THEY CONTINUES THIS TYPE OF POOR SERVICES THEY WILL DAMAGE YOUR COMPANY NAME - YAMAHA AND LOSE GOOD CUSTOMERS IN CHENNAI KINDLY MAKE ACTION AND DO THE FAVOUR FOR GOOD CUSTOMERS IMMEDIATELY.


AFTER GETTING THIS MAIL KINDLY MAKE A CALL TO MY MOBILE NO: [protected]

AWAITING YOUR REPLY AT THE EARLIEST SIR / MADAM

THANKING YOU

REGARDS


S. SRINIVASAN
[protected]

yamaha R15 — Poor Service

Sir I am having a Yahama R15 bike. Its almost a year i bought that bike. they said that i will have first six free service but when i went there they asked to pay Rs.700 for free service and not only that everytime i put my bike for service specially at adyar branch(chennai) ,they dont service it properly. they make a huge bill for the service but no proper service. The Head of that service centre seems to concentrate on earning than providing a better service. Few days before i lost the screws used to tight the keylock.I went there,they just used two screws to tight the lock but the bill was Rs.24 for the screws and Rs.40 for labour charge and they never washed my bike everytime i left my bike there. Have they decided just to earn from us. Many of my friends have same complaint like this.