[Resolved]  Yamaha R15 — worst product..

Address:Chennai, Tamil Nadu

Owner name: raajneesh t
bike model: r 15 v2 white and red special ediition
Frame no.ME11CK021C2001917
Engine no.1CK2001908
purchase date..27th feb 201e
I m vexed on ur flag bearing bike r15 v2...less than 10 months it had gave me umpteen no.of problems...purchased it on 27th of feb..till nw i ve ride it for 2600kms...bw ds it gave me 4 major Starting problems...

1.from starting i had heating problems whenever i had a ride for more than 30 mins..i contactd my dealer BHAARATH YAMAHA AGENCIES,CHiDAMBARAM..they said it ll become normal after 1st service...till tat it ll heat up and turn off...aftr 1st service te prob didn occur..

2nd by te 3rd month it stopped suddenly at nyt 11.30..me and my toed it for 50mtrs..then it got startd...nxt day mrng i calld to PARAS YAMAHA.. THEY DIDN SEND MECHANIC THEY SIMPLY SAID SOMEHOW ..then i gave service to AMBAL YAMAHA as t s nearer to me...they said there was a major wiring problem unnoticed & it should be changed..they changd it...then there was no problem till nov 31..

3.nov 31 nyt 9 near nungambakkam..bike once again stoppd...it didn start even on running...i dono wat to do...i requestd a nearby security to look aftr it...nxt mrng i called PARAS YAMAHA...once they didn send mechanic to help...aftr an hr it startd suddenly..i rode my bike to PARAS YAMAHA..they said they 3 days time..aftr tat they said 3 weeks time...i got my bike delivered by 29 th of dec..29 days to be precise...

4.i was riding my bike from service station on dec 29..i ve crossed just 50 mtrs bike turnd off...it didn start again...i pushed it to PARAS YAMAHA myself..they startd te bike it got startd...they said the bike's sensory system is having te problem t wont occur again..i trustd it and i rode frm der to my hostel..tat nyt again it turned off while i was riding...today was sunday they saiid to come on monday...

Pls take my bike back and give my money back or else replace it...
Or else i will be approaching CONSUMER COURT FOR SURE...
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Dear Sir,

Thank you for writing us. Your Customer complaint number is IC-03407-Z0F4

We will respond to you within 48 working hours. Please ensure your Name, Contact Number and the Feedback Number is mentioned in all your communications with us in order to ensure faster resolution.

You can also contact us at the Customer Toll Free Number:[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.
You are requested to add the following email address to your Address Book: [protected]@yamaha-motor-india.com
I replaced the original battery to a racing spec battery. Much better.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Yamaha Motor India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    72%
    Complaints
    3270
    Pending
    0
    Resolved
    2269
    Yamaha Motor India Address
    Distt. Gautam Budh Nagar, Noida, Uttar Pradesh, India - 201306
    View all Yamaha Motor India contact information