Yebhi.com — Did not get Shipment

I purchased dated :18/12/2011 , Sandal, my order number is YBH922932, but till now (28th Dec 2011) I didn't get my Shipment.

I called the yebhi executive 5-10 times and every time they respond in a very casual manner, Customer Care told within 48hrs We will provide you solution but after 50 hrs there is no response from Yebhi.com,

My complain ID is CCC[protected]

Requesting to concerned person to take kind attention.

Thanks