Yebhi.com — Order delivered at wrong address

Address:

Ghaziabad, Uttar Pradesh

I have placed an order YBH3494972 on 21 st Apr 2013 to be shipped and billed to my address in Ghaziabad U.P. but its delivered to Hyderabad A.P.. Surprisingly after placing order on their website I cannot check my shipping and billing address details .While placing the order I have clearly mentioned my Ghaziabad address for shipping and billing.Inspite of this they delivered to wrong address.Now they want me to return the item. Now how is it possible for me to send back their item for refund/replacement when i did not receive it yet.
I request yebhi to please provide me the order at my shipping address(Ghaziabad) or else refund my amount without delay.

thanks
Ram naresh
Email: [protected]@rediff.com