Yebhi.com — Pathetic Service

Address:

Thane, Maharashtra

This is regarding Yebhi.com....One gets to realize the mistake only after committing. The one is done by booking the order and the other by placing the return Order CRO127638.

Not Sure if they are really customer centric and just to inform others who are thinking in a direction to place an order to have an understanding well engraved in their heart and mind to be ready for loosing that money. Pathetic customer service and equally pathetic agents/team attending the customers. No SLA, No commitment, No call back as promised etc... Not even thinking of getting things done. So far the case has been into oblivion. Every time you may have to check and explain after being on call for almost more than 20 min to hear the words from the floor supervisors. Such a great team is there on the payrolls of Yebhi.Com.
After completion of 4 working days the Return order has not been picked up and is still scheduled in the Yebhi.com systems. Not sure if this is going to happen. Also professed [protected]@yebhi.com is so prompt that they don’t even revert after 24 hours. However, franchisee.[protected]@yebhi.com you can expect a forward to [protected]@yebhi.com but no service.
I still wonder how lethargic systems can be appreciated and be in business.


Nishant