Yebhi.com — refund processing

Address:

Bangalore, Karnataka

its been 15 days since I am requesting that refund for orders YBH1980132,YBH1949389 and YBH1968668 be done back to card - i have been requesting this from the time return was initiated. Still they generated gift vouchers and have been saying refund will be processed in 24hrs but action has not been taken. I do not see refund on my cards after 2 weeks. I don't understand why its so difficult for a COMPANY to REFUND customers money back to card.