[Resolved]  Yes Bank — Account opening

Address:

Bangalore, Karnataka

Hi,

I have requested for opening an account and have provided all the requested document to branch

Ground & Mezzanine Floor, Basil
Moneta, Koramangala, Bangalore ,
560095
After a week i did not get any response or welcome kit(money was deducted from my check[protected] for (11000) on 3rd dec 2011) , i called the Koramangala branch and They told Rental agreement is old and even though there was auto renewal caluse available they did not accept it.

I have gone ahead and got the new rental agreement from my owner and have provided the new rental agreement.
They informed that i will receive the welcome kit within seven working days. I did not receive any welcome kit and have called again to the branch. Now, they are telling they have sent an email(which i did not receive) to bring the original rental agreement. I have informed them that i will bring this tomorrow (23rd december).
It's been really disaapointing the way i'm getting the response.It's really very bad for a bank saying that they are customer oriented. I want this issue to be looked into and needs to be addressed at the earliest.

Thanks,
Boopalaparthasarathy