[Resolved]  Zoomin.com — Avenue India Pvt ltd deducted amount from my account

Address:Karnataka

Hi,

On 24-Dec-2011 around 22.37 PM, when I tried to purchase some items from zoomin.com and paid through SBI NET BANKING (Avenues India) an amount of Rs. 153.59 and I got the following message after the payment:
Reference No. IG83041943
Debit Account No.[protected]
Reference Number CCA11LELX481
Amount INR 153.59
Status Completed Successfully
Debit Branch SRIVILLIPUTTUR
Date - Time 24-Dec-2011 22:37 IST

The site of ZOOMIN reflected it as "Payment pending" (means they did'nt get the money). Whereas the money was deducted from my SBI A/c with the following reference:

CCA11LELX481IG83041943 TRANSFER TO [protected] AVENUES INDIA PRIVATE

Please file my complaint and take necessary action immediately. And help me getting back the money ASAP.

Looking for your reply,

Anitha
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Aug 13, 2020
Complaint marked as Resolved 
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Comments

Hi,

Even i am facing the same problem . There is no point of contact in Zoomin . I have raised the request but i guess that is of no use. For me also the amount is deducted but the order is not placed. I have ordered through Zoomin App .

Kindly let me know if you get the solution.

Yatish
An amount Rs.275 have been inadvertently debited into my debit card 622xx8951 for a purchase worth on POS [protected] at www.ccavenue.com /charg txn[SBI- Pondicherry] on 21/11/2012, while paying another order through the same debit card, but i have not ordered anything for the said amount of Rs.275/-. I request you to kindly refund and credit the same amount into my account with intimmation by mail "[protected]@yahoo.com"

Thanking you
HI,

I too have a similar problem, where the amount is deducted and the message still says Payment pending.


where can we even write to them?

Sowmya

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