[Resolved]  Zuari Furniture — Pathetic delivery & quality

Address:

Tamil Nadu

I have booked one wall unit on 20/04/12 & one dining table after getting confirmation that it is readily available. I have paid full amount 36,000 in cash. After a long delay they supplied one wall unit in assembled condition, which was totally damaged and which was in some display. I immediately spoken to the Area Sales Manager Mr.Haribasker and he agreed to replace it. But after one month also, I could not get the replacement and Mr. Hari Baskar is not lifting the phone. When I spoke to Custome care also, there is no response. Finally I have to fight with the dealer and get my money back by sending the wall unit back. In the case of Dining table, they atleast supplied in a packed condition after 15 days delay. But the quality was so poor that I wanted a replacement for 2 chairs. But till now no response from Zuari or Haribaskar. Now again I am fighting with the dealer to refund my money back & take the furniture back. I will never buy any Zuari furniture & I will nit recommend anybody to buy it.