[Resolved]  Zuari - LCD Cabinet With Book Rack & Shelf — The cabinet is deteriorating , bending & paint/covering is coming out

Address:

Delhi

Dear Sir,
1. I am Maj Rajneesh Duseja from army presently posted in delhi.
2. I had bought a LCD cabinet along with a book rack & shelf sometimes in Dec 2009. However in the last 3 months the condition of the same has gone down drastically. there have been bends in the wood, the paint is going off & the wooden supporters down below have broken.
3. I had spoken to Mr Satish sahni ( blue hut furnitures from tilak road delhi - [protected]) from where i purchased, approx 3 months back. This gentlemen cooly palmed off the complaint blaming zuari furnitures & gave me no of Mr Anirudh([protected]).
4 I spoke to Mr anirudh 2 months back & sent an email with my details ( @ bagle [protected]@gmail.com) as per his directions. he said that he will come back to me.
5. Thereafter i have been trying to ask him about it & that gentlemen (shameless i would say) has not bothered to attend me. i spoke to him yesterday on which he hung my phone. I am trying desperately to call but he s not picking up my calls either.
6. I am actually very frustrated after this attitude of Mr Anirudh. The way this gentlemen is behaving , its an insult to your company. He has no manners & despite my repeated reminders, i am feeling a little ignored.
7. I am recording this complaint of mine & would head towards the courts as my last resort since i feel am banging my head against wall.
8. May i request you for an urgent action for my cabinet & also against that gentlemen without which not only the sanctity of company is lost for me but i will have to resort elsewhere.
I sahll be waiting for your responce eagerly, with a hope that Zuari furnitures do not have everyone sitting like Mr Anirudh

Major Rajneesh Duseja
P-3/D, shanker Vihaar
near Delhi Gurgaon Highway
Delhi- 110010
Ph- [protected]